Terms of Service
Effective Date: September 1, 2024
Welcome to the Solid Sportfishing Innovations Ltd. webshop (the "Webshop"). By accessing or using our Webshop, you agree to be bound by these Terms of Service (the "Terms"). Please read them carefully.
1. General
1.1 Operator
The Webshop is operated by Solid Sportfishing Innovations Ltd. ("we," "us," "our"). Our registered address is [Insert Address], and our company registration number is [Insert Company Number]. Our webshop is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
1.2 Acceptance of Terms
By using our Webshop, you accept these Terms and agree to comply with them. If you do not agree with these Terms, you must not use our Webshop.
2. Products and Orders
2.1 Product Descriptions
We strive to ensure that the descriptions and images of our products are accurate. However, we do not warrant that the product descriptions, images, or other content are accurate, complete, or free of errors.
2.2 Order Acceptance
All orders placed through our Webshop are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including the unavailability of products, errors in pricing or product descriptions, or issues with payment processing.
2.3 Pricing
Prices listed on our Webshop are valid at the time of placing your order. We reserve the right to change prices at any time without notice.
3. Payment
3.1 Payment Methods
We accept various forms of payment which are all presented in our webshop. Payment must be received by us before we will ship any products.
3.2 Payment Security
We use secure payment gateways to process transactions. We do not store your credit card information on our servers.
4. Shipping and Delivery
4.1 Shipping
We ship products to most regions around the world, but not all. Shipping fees and delivery times vary depending on the destination and shipping method chosen at checkout.
4.2 Delivery Times
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier or customs clearance.
4.3 Customs and Import Duties
International orders may be subject to customs duties and import taxes. These fees are the responsibility of the customer.
5. Returns and Refunds
5.1 Returns
If you are not satisfied with your purchase, you may return the product within 30 days of receiving it for a refund or exchange. The product must be unused, in its original packaging, and accompanied by proof of purchase.
5.2 Refunds
Refunds will be issued to the original payment method within 14 days of receiving the returned product. Shipping fees are non-refundable.
5.3 Defective Products
If you receive a defective product, please contact us at info@solidtackle.com within 14 days of delivery. We will arrange for a replacement or refund.
6. Intellectual Property
6.1 Ownership
All content on the Webshop, including text, images, logos, and product designs, is the property of Solid Sportfishing Innovations Ltd. or its licensors and is protected by intellectual property laws.
6.2 Use of Content
You may not reproduce, distribute, or create derivative works from any content on the Webshop without our express written permission.
7. Limitation of Liability
7.1 No Warranty
The Webshop and its content are provided "as is" without any warranties, express or implied. We do not guarantee that the Webshop will be error-free, secure, or available at all times. Please note that this is different from our physical products that we sell through the webshop who all come with warranties as specified in the warranties and service section
7.2 Limitation of Liability
To the maximum extent permitted by law, Solid Sportfishing Innovations Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Webshop or products.
8. Privacy Policy
8.1 Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Governing Law
9.1 Jurisdiction
These Terms are governed by and construed in accordance with the laws of Great Britain Kingdom (GB), without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Great Britain.
10. Changes to Terms
10.1 Amendments
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Webshop. Your continued use of the Webshop after any changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at: info@solidtackle.com